Effective date: 08/08/2023
Information Collection and Use
1. Personal Information: When you create an account, purchase tickets, or participate in virtual events on our platform, we may collect certain personal information, such as your name, email address, contact number, and payment details. We use this information to process your transactions, deliver tickets, and provide you with a personalized experience.
2. Non-Personal Information: We may also gather non-personal information, including your IP address, browser type, device information, and website usage data. This data helps us analyze trends, improve our website’s performance, and enhance user experience.
Cookies and Tracking Technologies
We utilize cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track activity on our website, and optimize content. You can adjust your browser settings to accept or reject cookies, but note that some features of our website may not function properly without cookies.
Data Sharing and Disclosure
1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to process transactions, facilitate ticket delivery, and support our operations.
2. Legal Obligations: We may disclose your information when required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.
3. Business Transfers: If there is a change in ownership or a merger with another company, your personal information may be transferred as part of the business assets.
We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Choices and Rights
You have the right to access, update, or delete your personal information from our records. You can manage your account settings and communication preferences in your profile. If you wish to exercise your rights or have any privacy concerns, please contact us using the details provided below.
Thank you for entrusting 4NVL with your personal information. We are dedicated to providing you with a secure and enjoyable experience on our platform.